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MultiMaps setup fails

If MultiMaps is not installed in any way,  after reading the guide below you can perhaps get MultiMaps up and running faster than contacting technical support.

If something went wrong during or after installing MultiMaps, then there are several options.

The very first thing is to close MindManager and be sure to check if it is completely closed. Otherwise, it may work problematic in succeeding launches. To do this, open the Windows Task Manager (right-click on the Windows taskbar or on the Windows button – select Task Manager). If it opened in a minimized mode, click the More details button at the bottom left, then select the Details tab. Search alphabetically for the MindManager.exe process. If it’s not there, fine. If it exists, select it and click the End task button. The process will be deleted.

If MultiMaps is not installed at all

If MultiMaps does not work properly after installation

If you want to downgrade MultiMaps (return to the previous version)

The radical solution – clean install

Data recovery

If MultiMaps is not installed at all.

A very rare case. Each time, some particularity of the user’s machine or operating system is detected. For example, Windows works as a virtual machine on the Macbook.

If you are a new user of MultiMaps, then there is only one way – contact our technical support.

Most likely, some message popped up during installation. Copy it (select the message box and press Ctrl+C). Send it to us. Please provide details as well. You can attach the error screenshot as well.

If you are upgrading, try a clean install. After that, you can recover almost all your data.

If MultiMaps does not work properly after installation.

If not all commands are installed on the MultiMaps сommand Ribbon or a drop-down menu of some command is empty or filled out incorrectly, take a screenshot and send it to our technical support.

If some command does not work or MindManager crashes, contact technical support.

If you are upgrading, try a clean install.

Downgrade MultiMaps

If MultiMaps does not work after updating (or you don’t like a new version), you can return to the previous working version. If this was not a big update, then just run the installation file of the previous version. If it was a big update (the first digit of the MultiMaps version has changed, for example >>, you need to do it differently. Read here.

Clean install

If MultiMaps does not want to work normally, most likely something has happened to one of the MultiMaps databases. This happens very, very rarely, but it happens. Or a major update fails to make the necessary changes correctly. Especially when you upgrade from a very early version. For example, from version 4 to version 7.

In this case, try a clean install of MultiMaps. To do this, run the setup file and, and when you reach the setup path specification window, select the Clean install option.

This will delete all your settings, your data collection templates, changes in the MultiMaps configuration map, and all MultiMaps databases.

If you don’t have many changes of your MultiMaps data, great, nothing else is required.

If you have accumulated a “baggage of changes”, and you feel sorry for losing your data, it’s not scary either – almost everything can be restored after a clean installation. Except, perhaps, the database, which was the cause of the problem. But in any case, it can no longer be used.

Before a clean install, will be removed:

  • MultiMaps system folder. It is located at: \\Documents\PalmaRoss\MultiMaps\
    The system folder contains all MultiMaps resources – data collection templates, MultiMaps configuration map, databases, etc.
    However, the working* MultiMaps folder may be located in a different place. It is not deleted.
  • The MultiMaps registry subkey in the Windows registry. It contains various data about the configuration of MultiMaps. This includes your license key. Therefore, before a clean installation of MultiMaps, be sure to save your license key (click the About button – you’ll see the key in the window that opens).

After that, MultiMaps is installed.

And you start from scratch.

Before this installation, a full backup of all data is made. Therefore, after installation, you can try to restore your data.

* The MultiMaps working folder is the folder where the shared data is located. In the MultiMaps Help you can learn that you can work with MultiMaps on different computers so that almost all MultiMaps data (Common Lists, Data Collection Configurations, Data Collection Templates, General List databases, resource roles, etc.) were synchronized. With a clean install, this folder is not deleted, since your colleagues can still use it (if you have a shared configuration). Therefore, you can then recover data from it. Or from a backup.

Data recovery

Before a major update, or before a clean install, backup of all MultiMaps data is being done.

Backups of each major MultiMaps version are in the folder: c:\Users\YourName\AppData\Local\PalmaRoss\MultiMaps\

Note that the AppData folder is hidden and you may not see it in Windows Explorer. There is an option in Explorer as “Show hidden items”. Google where you can find it. In different Windows versions it is located in different places.

The backup looks like:


  1. multimaps.reg – Windows registry file that stores the MultiMaps registry data.
  2. DataPath – backup of the MultiMaps system folder. The one located at: \\Documents\PalmaRoss\MultiMaps\
  3. Program Files (x86) – backup of MultiMaps installation directory.

What can you do with a backup?

— Downgrade MultiMaps to the version that is specified in the backup (for example, here – version To do this, open the desired backup and

  1. Copy the DataPath\MultiMaps folder to the d:\Documents\PalmaRoss\ folder (it is better before to delete the folder d:\Documents\PalmaRoss\MultiMaps).
  2. Copy the Program Files (x86)\MultiMaps folder to the c:\Program Files (x86)\PalmaRoss\ folder (it is better before to delete the folder c:\Program Files (x86)\PalmaRoss\MultiMaps).
  3. Double click the file multimaps.reg – the registry will be restored to the previous version of MultiMaps.

Now start MindManager. You will have the old version of MultiMaps.

— Restore the required MultiMaps data (databases, templates, etc.) after a clean install or after an upgrade

In the DataPath folder (in the different subfolders) you will find:

  • commonlists.db – the old version of the Common Lists database (resources and tags). Will not work in MultiMaps 6 and above
  • sourcemarks.db – My Sources function database. Deprecated since MultiMaps 7 and above.
  • bookmarks.db – bookmark database. Works in all versions.
  • documents.db – My Maps function database. If it is of MultiMaps 5 and below, it will not work in higher versions.
  • commonlists_resources.db – Common Lists resources database, works in all versions above the version 5.
  • commonlists_tags.db – Common Lists tags database, works in all versions above the version 5.
  • dbtemplates.db – data collection templates database. If it is of MultiMaps 6 and below, it will not work in higher versions.
  • macros.db – My Macros function database. Deprecated since MultiMaps 7 and higher.
  • resroles.db – works in MultiMaps version 7 and higher.

If it is some (corrupted) database that affects MultiMaps, then, if you simply restore all the databases at once, then, respectively, you will again get a non-working MultiMaps. Therefore, you need to check the databases one by one. One of databases replaced – check how MultiMaps works. All OK? Replace the next one.

The Resources\Data Collection folder contains the data collection configuration map and all data collection templates. Note that the data collection macro language date operators have changed in the version 7. Therefore, if you simply copy your data collection configuration map and your data collection templates from a versions below seven to the version seven and higher, then you need to correct all date operators in the  collection topics notes (day, days, week, weeks, month, months) .

Map Navigator

You have a large map that you work often with. There are some topics in the map that you refer to often. Or you would like to tag them somehow in order to quickly reach them.

You can of course use icons or tags. But this is too troublesome and very inconvenient.

Much more easy is to remember the shortcut: Ctrl + E. One second – and topic is bookmarked. And  immediately visible:

Express Bookmarks


Thus, you have marked 2-3-10 topics, and they are all visible in the Express Bookmarks window:


Express Bookmarks

You can place this window anywhere on a screen so that it does not interfere with your job with the map.

By clicking bookmark in this window, you immediately go to corresponding topic in the map.

Naturally, you can easily remove unwanted bookmarks as well.

Simple, easy, fast, effective! (More details in the Help).

Also, Map Navigator provides you another great tool – the Map Content window:

This Map Content is super-dynamic:

  • when you switch between maps, it instantly builds the Map Content for the active map;
  • if you change a topic in the map, changes are immediately reflected in the Map Content window;
  • if a topic has topic notes, you can view that notes in a separate window:
  • click on the Map Content item takes you to the corresponding topic in the map;
  • you can even change the topic text right in the Map Content window!

More than that:

If you enter some text in the search box, the Map Content instantly shows map topics containing that text.

You can sort a topic branch – all subtopics of the selected topic will be arranged alphabetically  in the Map Content window (but remains unchanged in the map).

If you select topics in the Map Content window and click the filter icon, the map will be filtered by those topics.

The rest of details – in the Help.

Enjoy your map flights!

‘Calendar Manager’ Privacy Policy

Who am I?

My name is Sergey Ross. I am a MindManager expert, and a developer of add-ins and solutions for MindManager.

What is ‘Calendar Manager’?

Calendar Manager (“Application”) is the MindManager Add-In that integrates into MindManager interface and allows MindManager users to receive and modify their Google Calendar data (events and tasks).

How does this happen?

At the first launch, the Application refer to the Google Calendar service, requesting access to your Google Calendar data. The Google Calendar service opens a consent screen in your browser, offering you to allow access to your Google Calendar data. More information about which data is requested is reported in this window.

What data the Application have access to?

1. View your calendars and their settings.

2. View, create, edit and  delete events on all calendars that are available to you on your Google Calendar.

3. View, create, edit and  delete tasks and task lists on your Google Calendar.

Data use

Via the Application, you can make a queries to receive (events and tasks) data from your calendars by various criteria. The results of these queries are added to your MindManager document (map), and only to the document. This data is not stored anywhere else. You can modify this data in your maps and synchronize changes with your Google calendars.

Please note that your calendars may contain confidential information. From the moment this information appears in your MindManager document (map), access to this information is under your responsibility.

Your calendar data (calendars Id and calendars settings) is stored in the memory of your device during the work session, and after Application work completion this data is deleted.


Automated Task Maps with a Kanban Style with MindManager!

Task4Maps helps you manage tasks using the Windows desktop version of MindManager/Mindjet with full automation. Based on an extended Kanban method, Task4Maps divides your tasks into three main categories representing Future, Present, and Past. Each of these is then further divided to fine tune the task proximity to the current day.

Task4Maps for MindManager


T4M-FocusThe main categories and sub-categories in Task4Maps are contained within Boundaries and as tasks are added or removed from categories/sub-categories the boundaries shrink or grow to accommodate the tasks. This provides you a quick, visual way of seeing which categories/sub-categories contain the most tasks and help you focus on specific categories/sub-categories as required.

Task Automation at your Fingertips

T4M_Auto-ScheduleTask4Maps can be used in two modes; fully automated or manual. When the Auto-Schedule feature is enabled, Task4Maps will automatically move your tasks between sub-categories depending on the proximity of the task due date or its percentage complete.

If you want finer control you can turn Auto-Schedule off and manually move tasks between categories and perform a single, on demand refresh of the map when you want to update.


T4M-Focus-MenuFocus…on what’s Important!

Task4Maps contains quick access views for the three main categories, Future, Present and Past. When you use these the map is automatically filtered to only show the category you are currently interested in focusing on thereby giving you more map canvas area to view and update individual tasks.


T4M-Topic-EditorTopic Editor

Task4Maps comes with a handy Topic Editor which lets you edit the task information in a small dialog that appears next to the current topic to save you having to move backwards/forwards from the MindManager/Mindjet Task Pane. Once you make changes, Task4Maps updates the dashboard to re-organize tasks if required depending on the newly changed task attributes.



Set your Default Start Map in one click!

We have also included a feature which allows you to quickly set the current map as the default start map to open and display each time MindManager/Mindjet is started. Simply select the command from the ribbon menu and your current map will open next time you start MindManager/Mindjet. This works with ANY map, not just Task4Maps dashboards and you can use it to quickly swap default start maps without having to visit the MindManager/Mindjet options dialog.

Mapping Action Pack for MindManager

MAP Ribbon

MAP for MindManager is an ever growing collection of tools and utilities that extend Mindjet’s MindManager mapping software and enables you to be more productive and expand the scenarios where MindManager can be applied in both business and personal use.

Regularly updated with new functionality, MAP for MindManager provides an ever expanding collection of useful and innovative tools that will help you use MindManager in ways that are either not normally possible or more effective than traditional methods.

The MAP for MindManager ribbon menu can be configured to only display those tools you use most often leading to faster workflow and quicker mapping.

There is also a Task Pane menu providing access to every tool in the collection, so you are never more than two mouse clicks away from any function.


What can the MAP do? All commands and functions are described in detail in the MAP Help, and there are just a few examples below.

YouTube Video Topic

Create Maps that enable learning and enhance the presentation of Mapped information with MindManager and the MAP YouTube Video Topic function.

The YouTube Video Topic function enables you to create Map Topics that contain embedded urls to YouTube Videos that can be viewed in a dedicated Taskpane within MindManager. The Taskpane is split into two windows that enable a YouTube video to be displayed/played in the top window and additional content in the form of Topic Text Notes or URL to another web page to be displayed in a second window below the video.

YouTube Video Topic

Image Export

Image Export enables you to utilize the Slides feature of MindManager to generate images of Map Topics so you can use them in other applications or for uploading to the Web etc.

You can also jump-start Microsoft Word documents and Microsoft PowerPoint presentations by quickly creating a sequence of Map/Topic images that you can then add further content around.

The Image Export command is located in the Exports group. The command is a split button where the top section allows you to send images to a specified folder for use with other applications and the bottom section provides access to the Microsoft Word and Microsoft PowerPoint exports.

MAP Favourites

The MAP Favourites command is a Navigation command and offers MAP users access to the two largest online Map libraries available today, Mindjet’s Maps for That and Biggerplate, directly from MindManager. It also enables you to add up to five personal favourite.’s of their own choice.

MAP Favourites is great for accessing the Map libraries within MindManager as well as providing access to files or applications that you are currently accessing regularly while using MindManager, saving you from leaving the application.

Map Snap

The Map Snap capability enables you to create copies, (“snaps”), of your working Map. Snaps can either be created on demand or automatically in set time spans. This enables you to quickly backup your Maps as you work or create a sequence of your Maps state as you work. This can be useful when Brainstorming with a group so you create snaps that show how the Map evolved.
Map Snap will also create a hi-res image of the Map which can be stored to the Clipboard and pasted into another application quickly.

Excel Properties

Excel Properties brings the ability to create Topic Properties whose values are fed from a Microsoft Excel Spreadsheet. The function enables values to be retrieved from Excel as well as allowing values to be changed in the Map and then refreshed back to the source spreadsheet on demand.

Excel Properties

Windows Defender Glitche

Sometimes (once in a blue moon 0-) Windows Defender suddenly blocks MultiMaps setup file.

We are absolutely sure this is an erroneous Windows Defender behavior, so called “false positive”:

All users who faced this issue use Windows Defender as antivirus program. Other antiviruses don’t detect any threat.

  • We checked MultiMaps setup files with the most powerful anti-virus online services: VirusTotal and Kaspersky VirusDesk. Both services did not detect any threats. You can do it as well (see step 6 below) when you have some doubts.
  • Also we checked setup files with Windows Defender’s own online service ( And it did not find threats as well!
  • After download and install MultiMaps version that Windows Defender considers infected, we checked one by one all the files in the installation directory – with the same Windows Defender. He did not find any threat in either of them. Here is an interesting result – none of the files Windows Defender detects as infected, but.. finds a trojan in the setup file of which this one consists…

So, if you want to use MultiMaps add-in, but Windows Defender does not allow you to download and install it, you can:

  1. Open Windows Defender: click on the Settings icon in Windows system tray and go to Defender Security Center or find Windows Defender Security Center in the Windows Start menu.
  2. Click the “Virus & threat protection” icon.
  3. Click the “Virus & threat protection settings” link .
  4. Turn out the “Real-time protection”.
  5. Download MultiMaps setup file.
  6. At this step you can check the setup file as described above – via online services VirusTotal and Kaspersky VirusDesk.
  7. Or you can immediately install MultiMaps and turn on real-time protection disabled on the 4th step.
  8. To prevent Windows Defender from blocking MultiMaps setup file in the future, put this file in Windows Defender Exclusions. To do this: in the same window as the real-time protection, scroll down to “Exclusions” and click the link “Add or remove exclusions”. In the next window click “Add an exclusion”, then “Exlude a file” and then browse to and choose the downloaded MultiMaps setup file.

Good luck!

MultiMaps Add-In

MultiMaps: MindManager add-in

The MultiMaps add-in is designed to work with multiple maps.

The main goal of the MultiMaps is to search and collect data from any number of maps by any criteria.

In addition, MultiMaps has several tools that greatly facilitate your work with multiple maps.

MultiMaps was originally created to make it easier to manage tasks and projects across multiple maps. Initially, it collected tasks using the task topic attributes (Dates, Resources, Progress, Priority, etc.) as the data collection criteria.

With this edition, MultiMaps works with all map topic attributes, allowing users to manage all the information in their maps. For example, users can find topics with specific text within topic names or topic Notes. Or search for documents attached or linked to a topics. Or search for topics with certain Tags.

In addition, MultiMaps can process not only local maps, but also the maps stored in cloud storages such as OneDrive or Dropbox.

Task and Project Management

Here are some examples of queries MultiMaps can perform to collect task/project related data:

  1. Tasks assigned to individual employees that are due today (this month, this week, next month, etc.);
  2. Tasks organized by assigned priorities (Priority 1, Priority 2, etc.);
  3. Overdue tasks from all projects;
  4. Budgeted Tasks that fall within a specified cost range (over $100 but less than $1,000);
  5. Tasks that start or end at a specific time (today, this week, this month, etc.);
  6. Jobs that require a particular effort/time to complete (effort < 1 hr, effort >= 1 day, etc.);
  7. All the duties delegated to an employee;
  8. All the questions or problems in the projects (topics with appropriate icons);
  9. All completed tasks for the last week (month, two months, quarter).

This is just a tiny part of the queries MultiMaps is able to perform.

MultiMaps is powerful, allowing users to design simple and complex queries according to their needs and the information they have added to topics/tasks and projects within their MindManager maps.

We developed MultiMaps to search for data visually and intuitively since MindManager is a visual tool for project and information management!

For example, you can create this topic:

Select this topic and click the Collect Data button. After a moment, all topics with the Priority 1 icon set will be collected under this topic:

Task Management in MindManager

How easy! Place any topic attribute on a collection topic, and MultiMaps will collect all the topics from your maps/projects containing this attribute!

Create a topic like this but replace the resource with the one you have in your maps:

     Criteria combination

Select this topic and click the Collect Data button.

MultiMaps collects tasks with the Resource Coleman and the Priority 1 icon that are active (by their date setting) this month. But how does MultiMaps know about this month?

We coded MultiMaps with many keywords, including This month, to define search criteria. However, users can “teach” MultiMaps to recognize new keywords making MultiMaps a flexible learning program!

Besides the criteria combinations, MultiMaps can recognise a cascade of criteria:

Task Management in MindManager

MultiMaps will easily decode it and collect the Priority 1 tasks with due dates within this week.

Users can build complex queries using more than the topic attributes. We have created a macro language to help users develop complex criteria for data collection.

For example, a user might want to gather the tasks with 0 to 99% Progress due in less than 7 days. After collection, the user wants to sort the results by their due date.

To create such a queries, there is a data collection macro language.

Here is the macro language code that would gather the required topics:


Place this code within the collection topic notes:

Task Management in MindManager

Select this topic and click the Collect Data button. MuliMaps will collect and sort the required tasks under this topic.

Users can create flexible, powerful search and collection criteria with macro language commands.

You don’t have to learn this macro language. The Macro Language Wizard will  help you to create a code for the desired queries:

Collect data in MindManager maps

You just have to copy the created code into the collection topic notes.

MultiMaps comes with dozens of pre-installed queries called Express Templates.

Also, there are several fully designed collection templates for task management.

Here is an example of the results we obtained using one of this template:

Collect data in MindManager maps

Note of the following features:.

Each collected topic has a tag of the Project tag group that links the task to the source project.

Also, a link on each topic will take the user to the source topic.

Users can edit the collected topics and send changes to the original maps in one click.

In addition to collect data into the map, users can collect data in a separate window:

Search for data in MindManager maps

You can sort data by any column in this table. (Pri is a task Priority, P% is a task Progress).

You can select topics and add them to the map with the complete original topic information.

You can navigate to the original topic map.

Finally, you can export the selected topics to the Excel spreadsheet.

Information management

The essential criteria for searching for the required information in the maps are:

  • topic text
  • topic notes text
  • topic links (to web pages, to files)
  • attached documents (attachments)
  • topic tags

We carefully designed these criteria. For example, users can search for text in the topic notes and specify that this text must be the whole word or case-sensitive.

The speed of the MultiMap text search is 4-5 times faster than MindManager. It took MultiMaps only 12 seconds to complete a text search on 2000 topic notes, while MindManager took 51 seconds to achieve the same task.

For example, we have to analyze topics that have the word “market” in their notes. We created a topic placing the following macro language code in its notes: topicornotestext:contains:market (this is easily done with the Macro Language Wizard).

To display the results in a separate window, we switched the collection container from collect to map to collect to window:

We selected this topic and clicked the Collect Data button.

The result :

Search for information in MindManager maps

You can see the full text of the selected topic, the topic notes, and the topic’s location map.

If the topic notes are extensive, you can open them in a separate window, and resize this window.

If the collection criterion was a text, then Multimaps will highlight it in the Topic Text and Topic Notes fields.

The Go to Topic button opens the selected topic map, and focuses on the topic in the map.

The Add to Map button adds the selected topic(s) to the map with all the topic information (icons, tags, resources, etc).

MultiMaps can display a special Links Window to show the linked and attached resources associated with the search:

Search for information in MindManager maps

In this window, you can see the type of link (hyperlink or attachment), the type of linked document, the link title, and the link topic.

You can open links in the corresponding apps (follow web links in a browser, open Word or Excel documents, PDF files, etc.). It is not necessary to go to the topic containing this link.

Users can make Queries for specific types of links/documents. For example, you can search for the following:

  • topics with attachments
  • links to Word documents (or Excel, or PDF files)
  • links to web pages
  • links to YouTube videos
  • links to the files with the specific text in their names
  • etc.

 Data Collection Sources

There are several ways to specify the location of collection data maps.

The easiest way is to place topics on maps with links to the collection maps. Users can collect data from maps stored in the cloud storage.

MultiMaps scans a map, detects a link to other map, looks for the data in the linked map, checks it for the links to other maps, navigates through that links, and so on: looks for the data, looks for the links, etc.

You can also link to folders. MultiMaps will collect data from all the maps in these folders (and, if necessary, their subfolders).

A user can place the topics with links in the MultiMaps configuration map. In two clicks, you can add these topics to any map.

Finally, you can specify the collection sources in the Collection Configuration, which contains collection sources and options. In this case, you don’t need to add anything to the map as MuliMaps will use the collection sources specified in the Collection Configuration.

You can create different Collection Configurations for different collection cases. When collecting data, you just select the desired Configuration, and MultiMaps will collect data from the sources specified in this Configuration.

Additional tools

In addition to searching and collecting data, MultiMaps also has several tools to help you organize your work with multiple maps.

MultiMaps: MindManager add-in

My Maps

This function keeps track of all the maps you open in MindManager and stores their data in the database. With My Maps, you can easily find and open the required map, see its creation date, and the last time a user opened (= unlimited list of recent files!) or modified it.

You can sort the list by any column by clicking on the column header.

Organize & Manage MindManager maps

Common Lists

Shared Resources in MindManager
This function stores your resources and tags in the Common Lists database. Clicking on the desired resource or tag assigns it to the map topic.

You can organize all your resources by grouping them according to their use. For example, you can group the allocated resources of Project 1, Project 2, or the resources related to Company 1, Company 2, etc.

Users can also group tags to suit their requirements.

Common Lists are organized like the Map Index task pane, so working with them will be easy and familiar.

You can quickly find the right resource or tag when needed by typing it in the search box and assigning it to a topic. And if you need to add a whole group of resources or tags to the map, you can do it in two clicks.

MultiMaps also contains a resources database module where you can save resource data like email addresses, phone numbers, tariff rates, etc. You can easily find information pertaining to a resource from this database

My Bookmarks

Bookmarks in MindManager
This function allows you to bookmark map topics (like web pages in a browser).

Bookmarks are organized into the folders. There are two system folders: Favorites and Single Bookmarks. And you can create your other folders.

Click on a bookmark opens the map and selects the topic with this bookmark.

Send to Map

Working with maps in MindManager

When collecting or analyzing information, a situation often arises when you need to store certain information on a particular map. So, you need to find this map, open it, and place your data inside, which can take time and concentration.

With MultiMaps, you can send selected topics to specific maps without even opening these maps.

Additionally, you can create topics directly in the Send to Map window and send them to these maps.